Introducing Automated Phone Interviews
We often hear our customers ask “What if my candidates don’t have a webcam”? Our standard reply used to be that since Active Interview is a video based interviewing tool, they must have a webcam to participate. Not anymore.
We’re happy to introduce a feature that many customers have asked for: automated phone interviews. Now, if a candidate doesn’t have a web-cam or are experiencing problems configuring their machine, they have the option of continuing with a phone-based interview (a text-only option is also available).
In the phone-based interview, candidates call in to our toll free number, where the questionnaire will be read to them one question at a time. The candidates’ answers are recorded and uploaded to our servers. The recruiting team can then listen to the answers right from their Active Interview management console, just like they would with video answers.
Click through to hear the results of an example phone interview:
http://cglee.activeinterview.com/share/3218caa05965512061cb3d8b85
For our existing customers, no action is necessary to activate this – it’s available immediately to all your candidates. This is just one of many features in the pipeline, so stay tuned to this blog or our Twitter for updates!
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